Do you TAKe INsurance?
At LivWell we accept Blue Cross and Blue shield (BCBS), Medicare and Tricare. LivWell is out of network with other insurances but will offer packages and other financial plans to ensure you have access to the physical therapy you need. Some insurances have out of network benefits, and we can provide you with a superbill for you to submit to your insurance for reimbursement.
Do I need A Referral?
In the state of Alabama, we currently have direct access for an initial physical therapy evaluation. If physical therapy is medically necessary, then we can treat for 30 days or 11 visits prior to needing a referral. In some cases, a referral is needed for insurance benefits. A referral is not needed for Wellness services.
What should I wear?
You should wear comfortable clothing and supportive shoes to be able to move well for exercise and stretches. Wearing clothing that allows for access to the area being treated is beneficial.
What is the difference between physical therapy and wellness?
Physical therapy focuses on rehabilitation and recovery from an injury, surgery or pain. It is a skilled healthcare service provided by a licensed Physical Therapist to help patients restore mobility, strength and function. Physical therapy is often prescribed by a physician and used to address specific medical conditions. Wellness, on the other hand, focuses on prevention, optimization, and fitness. It is for individuals who want to improve performance, movement and overall well-being.
Core Values
Faith
We place our faith at the center of all we do—trusting God to guide our practice, our decisions, and our care for every individual who walks through our doors.
Family
We believe in treating each patient like family, creating a welcoming environment built on trust, support, and genuine connection.
Compassion
We approach every person with kindness, understanding, and empathy—meeting them where they are and helping them move forward with hope and healing.
Empowerment
We strive to empower our patients to take an active role in their recovery and wellness, providing the tools and confidence to live life to the fullest.
Education
We are committed to continual learning and patient education—sharing knowledge that promotes long-term health, injury prevention, and independence.
Integrity
We hold ourselves to the highest ethical standards, ensuring honesty, transparency, and consistency in all aspects of care and business.
Excellence
We pursue excellence in our clinical skills, customer service, and outcomes—continually improving to deliver the best possible care to our community.
Community
We are dedicated to serving and strengthening our community, building relationships that extend beyond the clinic and contribute to a healthier, more active McCalla.